Free Returns Worldwide & Lifetime Guarantee

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FAQs

Order Information

You will receive a shipping confirmation email containing the tracking information once your order ships. If you are having trouble tracking your package, contact Customer Service at hi@karukinka.com and we'd be happy to assist.

Orders are shipped within 15-30 business days.
If you would like to check the status of your order, please contact Customer Service at hi@karukinka.com, and we’d be happy to help.

Orders may be cancelled within 30 minutes of placing your order online. After 30 minutes, your order will begin processing through our fulfillment center and cannot be cancelled.

To cancel your order, send your request as soon as possible through our contact page.

Return Information

Yes, there is! We are dedicated to making clothing that is responsibly built for the long haul, so we guarantee everything we make. Karukinka lifetime warranty covers manufacturing defects in materials and workmanship, regardless of the age of the product, just return it at no cost back to us for a repair, replacement or refund. Nevertheless, the lifetime guarantee does not cover normal wear and tear (the damage that naturally and inevitably occurs as a result of normal use), which we will be happy to repair at a reasonable charge.

Returns are free worldwide. As we receive your request, we´ll send you back the necessary labels to ship the product(s) at no cost.

All shipping to Warranty must be pre-paid and insured. Karukinka® will not be liable for lost in-bound packages. If warranty does apply after evaluation, pre-paid shipping will be refunded

Shipping for exchanges must be pre-paid and insured. Karukinka® will not be liable for lost in-bound packages. Returning the new product back to you is free of any charge

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